Good Read: ‘Don’t Tell Me I’m Wasting My Time’

Marjorie Clayman writes that ignoring new users/members of your community is a wasted opportunity:

I’m going to let you in on a little secret here. Something you may not have considered. If you write posts offering help in the online world, you are more likely to meet people who are brand new to the online space. It’s like reaching a hand out through the depths of the ocean to a person who is floating along.

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