Deal With Issues Systematically

One of the fun things about starting your own business is the control you have over how things get solved. There is no legacy, no precedent in place for how to resolve issue X or problem Y.

Now, that’s both a blessing and a curse. Especially in the early days, when your mind is focused a few steps in front of you, it can be tempting to “just deal with it” and solve the problem NOW. 1-2-3 DONE!

But you’ve missed an opportunity.

In fact, when you are faced with one of these issues, take just a moment to adopt a “systems” approach:

  • is this issue ever likely to crop up again?
  • are there steps I can take now that will prevent the issue from reappearing?
  • is the resolution to the issue something that can be repeated?
  • can the solution be automated?

If the answer to any of these is “yes” then take the time to solve the problem now in a manner that also solves it for the future – if not in total, then at least in process.

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